(Senior) Site Reliability Engineer (f/m/d)

Job description

You are passionate about IT systems and new, innovative technologies that support running workloads in a flexible, scalable, but also secure way?

In the Core Platforms & Services Division, you contribute to the continuous operations and improvement of our 24/7 E-commerce infrastructure. With an already strong and mature DevOps and Infrastructure as Code approach we focus on further developing and innovating on new parts of our platform as well as enabling and guiding our technical users and DevOps teams.
While focussing on the services that you and your team provide, you are welcome and supported to also contribute to cross-functional topics.

The Platform Engineering team is currently responsible for two technical products: The Container Orchestration Platform and the Log Management and Monitoring Platform, which are 2 of the main core platforms provided to our entire IT.
As part of ourΒ Platform Engineering strategy, the chapter continues to provide and develop the central execution platform for all workloads in all clouds.

Your responsibilities

  • Develop and manage our Container Orchestration Platform based on Multi-Cluster Kubernetes and Istio
  • Improve our central Log Management and Monitoring Platform based on the Elastic Stack (formerly ELK)
  • Design and improve additional services for Monitoring & Alerting, Application Performance Monitoring (APM) and Tracing
  • Improve our platform availability and stability to ensure the company business can run without disruptions
  • Provide solutions by making use of open-source tools or implementing your own
  • Support our DevOps teams in using our products and services in the most efficient way
  • Engage in rotating on-call duty for the services in responsibility of your team


  • You already have at least 3 years of relevant Platform Engineering experience
  • You possess a University degree in a relevant field or have a proven track record in IT infrastructure
  • You gained knowledge in several of the following areas:
    • Infrastructure and software provisioning using Terraform or Ansible
    • Architecture design and operations of Kubernetes in production environments
    • Log processing and analysis using the Elastic Stack / configuring and optimizing elasticsearch clusters in production
    • Time series data collection, processing, storage and visualization (e.g. Prometheus, Telegraf, InfluxDB or others)
    • Application Performance Monitoring and Tracing (e.g. Jaeger, Elastic APM or others)
  • You are familiar with the DevOps toolbox: git, docker, Jira, Confluence, BitBucket and others
  • You possess development skills in bash and python as well as for debugging, optimizing and automating tasks
  • Your general understanding of network infrastructure basics such as DNS, DHCP, firewalling and load balancing will help you work cross-functional
  • You speak fluent English (at least CEFR B2)

What we are offering you

Become a part of our success story and seize the opportunity to take on a real challenge in a dynamically growing company where there is huge scope for development and short decision-making processes. We are offering you a versatile, international-facing role in our motivated team with colleagues from all over Europe. Our Austrian office is at a great location in Vienna, with excellent infrastructure links. Additionally, we offer many benefits such as:

✈️ 28 labour days of vacation (plus December 24th and 31st)

⏰ Flexible and remote working

🎑 Modern office in the city center close to Schwedenplatz with a great view over Vienna

🐾 Discount in our zooplus shop for all our employees

πŸ’° Employee discount program for several online shops

πŸ’¬ German language courses on company premises

🚌 Free public transport ticket

β˜• Free drinks and fresh fruit in the office kitchen

πŸ“– Continuous development through internal and external training opportunities

🎈 Company events

🌎 We encourage diversity! Meet our motivated and friendly teammates from over 50 nationalities

The gross annual salary for this position (38.5 hours/week) is minimum 65,000 EUR. Depending on your qualification and experience we are willing to overpay.

Did we make you curious?

Then send us your application in English via our online application form!

Join us and drive our success with your personal experience, your passion, your entrepreneurial thinking and your will to take over real ownership!